OCALA, Fla. (August 3, 2022) – There has been an increase in utility payments and door-to-door scams across the country and in our own community. Ocala Electric Utility (OEU) reminds customers to maintain their awareness of potential scams and know what to do.
As these occurrences are on the rise, OEU offers the following tips to keep customers safe:
- OEU will never call its customers demanding payment using any prepaid cards, debit cards, or gift cards.
- OEU will never call, email, or appear unannounced at customers’ doors selling energy-saving products or information.
- OEU does not request financial information to issue refunds.
- OEU does not cut power to customers after hours.
If customers believe there is a problem with their account or they are being solicited to sign up or purchase a service, they are encouraged to call 352-629-2489.
For more information, please contact Ocala Electric Utility at 352-629-2489 or visit www.ocalaelectric.org.
